Client Success & Account Manager | Brooklyn, NY · $60,000 + Commission - 2460 Job at Bhired, Remote

  • Bhired
  • Remote

Job Description


Client Success & Account Manager | Brooklyn, NY · $60,000 + Commission

About the Role
A growing technology company is looking for a personable, organized Client Success & Account Manager to own the customer relationship once the sale closes. You'll sit between Sales and Operations, guiding new clients through onboarding and staying on as their go-to contact for the life of the account. Expect a mix of Zoom check-ins, trade show travel, and day-to-day relationship building.

Key Responsibilities

Client Onboarding & Relationship Management


  • Take over new accounts from the Sales team following the initial sale

  • Lead client onboarding and implementation

  • Serve as the ongoing account manager and trusted advisor

  • Maintain strong relationships with customers throughout their lifecycle

Client Communication


  • Conduct Zoom meetings with clients to review progress and answer questions

  • Travel to trade shows and industry events as needed

Internal Coordination & Growth


  • Coordinate internally with Operations and Support teams to ensure client success

  • Identify opportunities to improve the customer experience and expand accounts

  • Ensure a smooth handoff between Sales, Onboarding, and Client Success

Qualifications


  • Excellent communication and relationship-building skills

  • Customer Success, Account Management, or Client Relations experience preferred

  • Highly organized with strong follow-through

  • Comfortable presenting on Zoom and speaking with clients

  • Willingness to travel occasionally for conferences and trade shows

  • Professional, outgoing, and customer-focused

  • Strong multitasking and project coordination abilities

Interested? Send your resume to: Yosef@bhirednyc.com

Job Tags

Full time

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